Communication Access Services

Aging and Disability Services Division

Contact Information

Jennifer Montoya - CAS Program Manager

Aging and Disability Services Division

Phone: (702) 830-9103 (VP/Voice) 

Phone: (775) 434-4217 (text only)


About CAS

Nevada's Communication Access Programs are funded by telephone users through a small monthly surcharge on phone lines in the state (NRS 427A.797). Funds are collected by the Public Utilities Commission and administered through ADSD. 

Community Based Services

Under the Communication Access Services (CAS) program, the NRS allows for the establishment of Communication Access Service Centers utilizing community partners. The following services are available through community partners:

Telecommunications Equipment and Assistive Technology - includes distribution and training on equipment and assistive technology to help individuals who have hearing, and speech disabilities access the telecommunications system. Services are available statewide through the University of Nevada's equipment distribution program.

Access to Services - helps individuals with speech and hearing disabilities in accessing services, specifically employment, education, health and social services.

For age 0-21, services are provided statewide by Nevada Hands and Voices.

For age 22+, services are provided by Nevada Care Connection, which has four different locations throughout Nevada.

  • Visit to identify the location serving your county

Language Acquisition - includes deaf coaching and American Sign Language (ASL) classes.

Deaf Coaching - provides role modeling for children and families to help in language development. This service is provided statewide by Nevada Hands and Voices

ASL classes - provides ASL instruction for individuals who have a hearing disability, family members of individuals who have a hearing disability, or those who provide services for individuals who have a hearing disability. This service is provided statewide by Communication Services for the Deaf (CSD). Classes will begin at the end of February 2022.

  • Email:
  • Website:   

Interpreter Request

If you are a State agency and you need an interpreter, you may contract with one through any of the interpreting agencies on the State's Master Services Agreement (MSA) by clicking here.

If you have any additional questions, please contact Jennifer Montoya at or via video phone at 775-434-0237.

Relay Nevada

This service enables people with speech and hearing disabilities to use specialized telecommunications equipment to access the phone system. This service is provided by Sprint.

To use the Relay Nevada Service, dial 7-1-1.

Interpreter/CART Website

ADSD is required by NRS 656A to maintain a registry of individuals engaged in the practice of interpreting and captioning.