Communication Access Services
Aging and Disability Services Division
Contact Information
Jennifer Montoya - CAS Program Manager
Aging and Disability Services Division
Phone: (702) 830-9103 (VP/Voice)
Phone: (775) 434-4217 (text only)
Email: JMontoya@adsd.nv.gov
About CAS
Nevada's Communication Access Programs are funded by telephone users through a small monthly surcharge on phone lines in the state (NRS 427A.797). Funds are collected by the Public Utilities Commission and administered through ADSD.
Community Based Services
Under the Communication Access Services (CAS) program, the NRS allows for the establishment of Communication Access Service Centers utilizing community partners. The following services are available through community partners:
Telecommunications Equipment and Assistive Technology - includes distribution and training on equipment and assistive technology to help individuals who have hearing, and speech disabilities access the telecommunications system. Services are available statewide through the University of Nevada's equipment distribution program.
Phone: 833-427-1672
Email: cas-telecom@unr.edu
Access to Services - helps individuals with speech and hearing disabilities in accessing services, specifically employment, education, health and social services.
For age 0-21, services are provided statewide by Nevada Hands and Voices.
- Phone: 775-351-1959
- Email: info@nvhandsandvoices.org
- Website: www.nvhandsandvoices.org
For age 22+, services are provided by Nevada Care Connection, which has four different locations throughout Nevada.
- Visit www.nevadacareconnection.org/contact-us/ to identify the location serving your county
Language Acquisition - includes deaf coaching and American Sign Language (ASL) classes.
Deaf Coaching - provides role modeling for children and families to help in language development. This service is provided statewide by Nevada Hands and Voices
- Phone: 775-351-1959
- Email: info@nvhandsandvoices.org
- Website: www.nvhandsandvoices.org
ASL classes - provides ASL instruction for individuals who have a hearing disability, family members of individuals who have a hearing disability, or those who provide services for individuals who have a hearing disability. This service is provided statewide by Communication Services for the Deaf (CSD). Classes will begin at the end of February 2022.
- Email: learns@csd.org
- Website: csdlearns.com
Interpreter Request
If you are a State agency and you need an interpreter, you may contract with one through any of the interpreting agencies on the State's Master Services Agreement (MSA) by clicking here.
If you have any additional questions, please contact Jennifer Montoya at jmontoya@adsd.nv.gov or via video phone at 775-434-0237.
Relay Nevada
This service enables people with speech and hearing disabilities to use specialized telecommunications equipment to access the phone system. This service is provided by Sprint.
To use the Relay Nevada Service, dial 7-1-1.