Medicare Assistance Program (MAP)

Aging and Disability Services Division

Link to Website: MAP Website

Contact Information

Location: 3416 Goni Road, Suite D-132 Carson City, NV 89706

Phone: (775) 687-4210

Toll-free statewide counseling number: 1-800-307-4444


Medicare Assistance Program (MAP)

The Medicare Assistance Program (MAP) is comprised of three federally funded programs:

  • State Health Insurance Assistance Program (SHIP)
  • Senior Medicare Patrol (SMP)
  • Medicare Improvements for Patients and Providers Act (MIPPA)
It is administered across the State of Nevada by trained volunteers, community partners, and team members under:

  •  Access to Healthcare Network (AHN - Northern Nevada) 775-284-1892

  • Dignity Health St. Rose Dominican (Southern Nevada) 702-616-4926
MAP services are free and unbiased, and are available to all Medicare eligible individuals, pre-enrollees, their family members, and caregivers.

The State Health Insurance Assistance Program (SHIP)

The State Health Insurance Assistance Program (SHIP) provides personalized Medicare counseling to empower, educate, and assist individuals in understanding their options and make informed health insurance decisions that optimize their access to medical care and benefits.  

Services include: 

  • Phone, Virtual, and In-Person counseling
  • Medicare and Coverage Options
  • Enrollment into Part D and Medicare Advantage Plans
  • Screening for Medicare cost savings programs and application assistance
  • Help understanding rights and options

The Senior Medicare Patrol (SMP)

The Senior Medicare Patrol (SMP) empowers, assists, and increases awareness to prevent, detect and report health care fraud, errors, and abuse.  

The Medicare Improvements for Patients and Providers Act (MIPPA

The Medicare Improvements for Patients and Providers Act (MIPPA) provides information and application assistance to low-income Medicare beneficiaries who may qualify for programs that help with Medicare costs and, provides outreach to promote wellness and disease prevention. MIPPA assists with two valuable programs:

Low Income Subsidy (LIS) - The LIS program, also known as "Extra Help", provides assistance to Medicare Part D beneficiaries in paying for their monthly prescription drug costs.

Medicare Savings Programs (MSP) - These benefits, available through the state Medicaid agency, help beneficiaries with low incomes pay for their Medicare costs.

Northern Nevada - Access to Healthcare Network

Location: 4001 South Virginia St., Suite F Reno, NV 89502

Location: 1071 Idaho St. Elko, NV 89801 

Call Toll FREE: 1-844-826-2085

Southern Nevada - Dignity Health

San Martin Campus
8280 W. Warm Springs Rd.
Las Vegas NV 89113

Outreach Center - West
7220 S. Cimarron Rd., Suite 195
Las Vegas NV 89113

Outreach Center - Green Valley
2651 Paseo Verde Pkwy., Suite 180
Henderson NV 89074

Outreach Center - Henderson
102 E. Lake Meade Pkwy.
Henderson NV 89015

Nevada Toll Free Hotline at (800) 307-4444

St. Rose Community Outreach Center at (702) 616-4926